Help with Finding Parts for Your Vehicle (2024)

Cars, Vans, Light & Medium Duty Trucks
Cars, Vans, Light & Medium Duty Trucks Back to Top Do you have a part for my car or truck? 1 Scroll through our catalog and click to expand your vehicle make, listed alphabetically. Then, click to expand the year, model, and engine size of your vehicle. Or, type the year, make, model, engine and the part that you’re looking for in the search box at the top of the main page. Matching words will appear as you type; press the down-arrow key to choose one and continue typing. Click the correct one, press enter or click to go to that vehicle/part. Which part will fit my vehicle?
Cars, Vans, Light & Medium Duty Trucks Back to Top Are all your parts new, or do you sell some remanufactured or used parts? All parts we sell are new unless otherwise stated. We do sell many remanufactured parts. If a part is remanufactured, it will state 'remanufactured' or 'reman' in the part's description. Remanufactured parts are refurbished parts taken off of other vehicles. The appearance of a remanufactured part may vary depending on which cores are available to rebuild at the time. They will fit and function like a new part would, and are often more cost effective.
Cars, Vans, Light & Medium Duty Trucks Back to Top What do the flags at the top of the catalog and next to the vehicle names mean? 2 Flags indicate where a vehicle was originally sold (US, Canada, Mexico). Un-check boxes to remove vehicles not sold in your area from the list, or check boxes to see a vehicle you imported from elsewhere. Un-checking the last box ("<") limits the list to late-model vehicles.
Cars, Vans, Light & Medium Duty Trucks Back to Top I know what's wrong with my vehicle, but not the part I need - how can I find it? 3 Click the name of the vehicle system or category (like "Belt Drive") the broken part is part of. The list will expand to show you parts for that portion of the vehicle, listed alphabetically. Parts purchased most frequently for your vehicle are bold.
Cars, Vans, Light & Medium Duty Trucks Back to Top I know the name of the part I need, how can I find it? 4 Start typing the name of the part in the "Find Category" box -- it will display a drop-down list of possible matches. If one looks right, use your mouse, or down-arrow then Enter, to choose it. Or press "Enter" on your keyboard or click , to highlight all categories which contain part names matching your entry.
Cars, Vans, Light & Medium Duty Trucks Back to Top Can I search by part number? 5 Click the "Part Number Search" tab at the top of our page. Enter the part number then click "Search". You do not need to select manufacturer or part group, but you can limit results by brand or part type using the drop-down lists (and then click "Search" again). If you're unsure of what a part is called, you can enter keywords to narrow down search results.
Cars, Vans, Light & Medium Duty Trucks Back to Top Can you cross-reference a part number? You do not need to cross-reference part numbers to order the correct part on RockAuto.com. To ensure a part will fit your vehicle, see “Which part will fit my vehicle?”
Cars, Vans, Light & Medium Duty Trucks Back to Top Do you accept returns of my old parts (core returns)? If we can accept a return of your old part (called a "core"), you will see a core charge in blue listed next to the price of the part in our catalog. We cannot accept core returns on parts without a core charge. Cores must be returned within 6 months of the date on which your order was placed. For information about how to return your cores to us, please see "How do I recover my core refund?" You do not have to send your core back; it functions as a deposit providing incentive to return your core to us. We cannot remove this charge from the cost of your part.
Other
Other Back to Top Do you have parts for heavy trucks, tractors, snowmobiles, boats or motorcycles? 6 Yes - we can't search them by make and model, but you can use the "Part Number Search" tab if you know the part number. We also list lights, belts, hoses, and other parts in our "Tools & Universal Parts" tab by size.
Other Back to Top Do you offer gift certificates? RockAuto gift certificates are available in any amount, and can be issued either electronically or as a printed certificate. Gift certificates are purchased through our catalog just like any other part. To order a gift certificate you can visit the section of our tab, or use the "Gift Certificates" link at the bottom of the main catalog. To order a gift certificate: Choose the amount, or make your own with the Custom Amount option. Select the certificate format (email or paper) in the drop down box. After you have chosen the denomination and format (email or paper), add to the shopping cart. Adjust the quantity of gift certificates you wish to purchase. For "Custom Amount" certificates, input the denomination in the "Price" field.
Availability
Availability Back to Top I see the part I want - is it in stock? Everything shown in our catalog is in stock and is ready to ship unless marked "Non-stock item" or "Out of Stock". We don't have information about when the part will be back in stock, but if you'd like to be notified, you can sign up for an Availability Alert. Simply enter your email address, and we'll send you an email as soon as we have more in stock!
Availability Back to Top I don't see the quantity I need - when will you have more in stock? If you see the part you want, but we don't have the quantity you need, we can alert you when we do (though we can't tell you when that will be). Add the part to your shopping cart, click in the "Quantity" box next to the part, and enter the quantity you need. You will be prompted to enter your email address, and we'll send you an email as soon as we have more in stock!
Availability Back to Top The part I want isn't listed - when will you have it in stock? If you’ve found the correct year, make, model, and engine size of your vehicle, and the part you're looking for is not listed, we do not have it and don't know where to find it. However, we add parts to the catalog daily and are looking for suppliers of new products, so please check again soon. If you see the part listed, but it is listed as Out of Stock, please see "I see the part I want -- is it in stock?"
Availability Back to Top Can you send me a paper catalog? Our online catalog is updated daily with new parts, pictures and other details. We do not have a paper catalog (it would be out-of-date before the ink was dry).